Protecting your data is built into everything we do.
Data encrypted in transit (TLS) and at rest.
Role-based access and least-privilege by default.
Continuous monitoring and incident response.
Last updated: June 2026
We take a defense-in-depth approach to protecting your data and your recipients' data across the ProMail platform.
All traffic to and from ProMail is encrypted using industry-standard TLS. Sensitive data is encrypted at rest using strong, modern algorithms.
Our platform runs on hardened, regularly patched infrastructure with network isolation and firewalls. Backups are performed regularly and tested for recoverability.
We continuously monitor our systems for anomalies and maintain an incident-response process so issues are detected, contained and resolved quickly.
ProMail honors unsubscribe requests and suppression lists automatically, supports authenticated sending domains, and is built to help you meet email-compliance requirements.
If you believe you've found a security vulnerability, we want to hear from you. Please report it to info@promailsolutions.com and we'll respond promptly.
For security questions, email info@promailsolutions.com or visit our contact page.